Navigation

I finally got round to filling my National Service forms online and I just so happened to notice that their website sucked. A lot. What about it sucked? Well…

• First of all, clicking on the enrollment link causes two windows to pop up. One of the windows contains a form that accepts a PIN number and redirects you to your enrollment form, other is a “Highlights Page”.
  And oh, you have to click the “New Enrollment” button first to enable the PIN number field.
• Once you finally enter your PIN number and submit, you enrollment form opens in yet another pop-up. Now even leaving the sheer ugliness of the resulting form aside, let’s look at a few things, shall we? You mean to tell me you were able to get my name, my programme of study from my school records but you somehow forgot to get my sex, date of birth and nationality while you were at it? I see…
• Ok I fill the form, save the details and then click on the “Print Page” link (why it is not a button or named better, I don’t know).
  The result is this:
  
• And what is it with the “Highlights” page? Is it supposed to be a help page? If so, does it have to be so bloody confusing?

And that’s just the stuff I noticed off-hand. Why does it have to be so hard to just fill and submit one single form? Come on, we can do a lot better than that.